Support & Training

Support

For support, please email info@banxia.com with details of the problem you are having. Please include specific information such as product name, version, what you are doing to get to where you are having the problem, and the text of any messages you are seeing. We will do our best to help.

Remote connection

Our main support system uses ScreenConnect to provide multi-platform support adapting to your system. Click here to connect now.

Training

Training is available for all of our products, either at your location or our offices. Contact us to arrange something that suits your requirements.

Product	Location	Description
Frontier Analyst	Kendal or at your site	A manager’s introduction to DEA. A practical guide to using DEA and Frontier Analyst® in your organisation.
Decision Explorer	Kendal or at your site	Decision Explorer® and computer supported cognitive mapping. A one-day, hands-on workshop introducing Decision Explorer® and its use for computer supported cognitive mapping.